What is a second-hand item?

In the context of auto parts, a second-hand item is typically one that has been removed from a vehicle and is being resold.
These items may exhibit signs of wear or use, but they can still be functional and serve their intended purpose.

For instance, if you have a 2001 model car and you order a second-hand part, it's important to understand that the part could be more than 10 years old. Despite its age, this doesn't necessarily imply any safety concerns with the glass or other components. In fact, second-hand items are often genuine parts that have been previously installed in vehicles.

At Autoglass Warehouse, we ensure that any second-hand items we provide undergo thorough inspection to ensure their quality and safety.
While they may not be in perfect condition, they still offer a cost-effective solution for those seeking replacements or repairs. 

For a perfect item, we recommend purchasing new.

If you have any questions or require further clarification about our second-hand items, our team is always available to assist you.


Is the photo on the web page the exact photo of the second-hand item that I will receive?

It's essential for customers to understand that the photo on the webpage may not represent the exact second-hand item they'll receive.

Since our second-hand stock is continuously changing as items are acquired and sold, it's not feasible to provide individual photos for each item.

Instead, the photo serves as a general representation of the glass's shape and appearance. We aim to give customers an idea of what to expect, while still emphasizing that the specific item they receive may vary slightly.

If you have any concerns or need further clarification about the condition or appearance of a second-hand item, please feel free to contact us. Our team is here to assist you and ensure you're satisfied with your purchase.


Is a new item a genuine glass?

It is important to understand the distinction between our new glass and a genuine glass.

Our new glass refers to brand-new aftermarket glass (unless otherwise specified), which may include a mix of locally made and imported options. Despite not being branded as "genuine," all items sold meet Australian safety standards, ensuring they are safe and suitable for use in vehicles.

At Autoglass Warehouse, we prioritize providing high-quality products that adhere to safety regulations while offering customers a variety of options to suit their needs and preferences.

If you have any questions about the products we offer or their compliance with safety standards, please don't hesitate to reach out to us. We're here to assist you in finding the right glass solution for your vehicle.