Returns Policy


For all returns simply contact us prior to returning the goods so we can issue an RMA#. We pay the return freight on faulty or incorrect items and you pay the freight on items no longer required. 

If you have been sent a faulty or incorrect part a full refund will be issued.  If you no longer require the part or have ordered the incorrect part you will be charged a 20% restocking fee.

All goods must be returned in the same form and condition as sold to obtain a refund. All returns must be received within 14 days of purchase date to receive a refund.

WHERE do items need to be returned to?

The branch collected from:


Head office:
33 Musgrave Road Coopers Plains QLD 4108.

HOW do customers return items?
Contact Autoglass Warehouse for instructions.

CREDIT for returns?
Credits for returns will be processed usually within 24hrs of the day a returned item is received by the warehouse.

Instore return option?
33 Musgrave Road Coopers Plains,Brisbane QLD 4108.

Monday to Friday 8am to 4:30pm

Packing materials?
The items need to be repacked as they received them.Items Need to be returned in the same condition Recieved.