REPLACEMENT AND REPAIRS
What are your hours?
Auto Glass Warehouse is open Mondays to Fridays from 8am to 4:30pm.
Due to wanting to spend more time with our three kids we are CLOSED on Saturdays from March 2019.
Can you come to me and fix my glass?
We do glass fitting at our workshop at Coopers Plains.
Simply drive into one of our 4 fitting bays and have your car serviced by a licensed technician.
For other areas, we use separate contractors AUS Wide.
After your purchase, we can give you our local contractor’s details.
How soon can I book for my glass repair or replacement?
We always try to fix your glass as soon as possible. Just give us a call at 07 3344 4466 to book an appointment.
With 4 fitting bays operated by qualified technicians, our team is ready to supply and install your new windshield. We will have your vehicle serviced straight away!
How does the replacement process work?
Whether your front, side window or rear car windscreen needs replacing, our qualified installers have the resources to get the job done right the first time.
First, we assess the condition of your windscreen and determine whether it needs to be replaced. If so, we locate the relevant model at our shop and start the installation process.
Second, we remove your old windscreen and discard it. By using the most advanced primers and adhesives, we safely insert and secure your new windshield.
Finally, the new windscreen is thoroughly cleaned, and any debris or broken glass from the old one is immediately removed.
Can I make an Insurance claim?
Autoglass warehouse works with most of the major insurance companies, so when you need a replacement, we can take care of your insurance claim for you. All we need is your Claim Number, Policy Number, Vehicle Registration Number and the name of the Insurance Company.
How long will it take?
Replacing your windshield is quick and easy. It only takes 1 hour or less to replace your windshield. There’s also a 1-hour waiting period after installation before you can drive away.
Door glass replacement takes about 45 minutes and rear screen replacement is about 1.5 hours. While stone chip repair only takes 20-30 minutes.
With our fast and friendly service, you’ll be back on the road in very little time.
Will I have to wait with my vehicle?
No, you don’t need to wait with your vehicle, but we do have a waiting area.
There is also a coffee shop down the road.
How do I know if the chip can be fixed?
It is hard to tell but to get a general idea, the chip needs to be smaller than a $2 coin.
If it has cracked past this, it will normally need a windscreen replacement.
You can bring it down to our warehouse at 33 Musgrave Road Coopers Plains QLD, 4108 and our technicians will look at it and give you a quote.
Is the work covered by a guarantee?
We offer a lifetime guarantee on our vehicle installation workmanship for as long as you own the vehicle.